Director of Operations
As Director of Operations, Michael Perro oversees PJW Restaurant Group customer satisfaction monitoring, implementation of company-wide product and service standards as well as coaching and managing family members, otherwise known as staff and employees.
Most recently, Michael served as Vice President, Business Resources at Sysco Philadelphia for over twenty years where he developed a keen understanding of the restaurant business and was able to grasp innumerable management styles through vast corporate training and by working with Sysco marketing associates and customers on a daily basis.
Fondest Memory of PJW Restaurant Group
"It was June 26, 2014, at the P.J. Whelihan’s Cherry Hill location during the US vs. Germany World Cup game. The restaurant was completely filled for lunch – standing room only. I vividly remember customers sitting, leaning or standing anywhere they could find a spot just to be a part of the raucous and memorable event. The chants of ‘U-S-A! U-S-A! U-S-A!’ would boom and erupt in unison every few minutes. The level of dynamic energy and feeling of being really connected to something so awesome was something I’ve never seen before or since!"
Michael is on the board of the New Jersey Restaurant & Hospitality Association and a member of the Chamber of Commerce, South Jersey and the American Culinary Federation. He has very little down time, and like many of the PJW Restaurant Group staff thinks of P.J.’s as a second home. However, when he does get away, Michael enjoys the occasional skiing or fishing trip.